Data protection documentation

Privacy Policy – How Khela Baji works to protect your information

Khela Baji is fully committed to protecting the privacy of your personal data. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Our Data protection Six core principles

Khela Baji's approach to privacy – at a glance

Data encryption

All your data is protected with 256-bit SSL encryption. No hacker or third party can access your information under any circumstances.

We do not sell your data

Khela Baji never sells your personal data to third parties. Your information is used solely to improve our services.

Minimal data collection

We only collect the data that is strictly necessary to provide our services. We never ask for information we do not need.

Your Control

You can view, correct, or request deletion of your personal data at any time.

Secure storage

All data is stored on secure servers and protected through regular security audits and updates.

Full Transparency

We have nothing to hide. This policy fully and transparently outlines what data is collected and why.

Our commitment: Khela Baji respects your privacy. Reading this policy will show you just how seriously and responsibly we handle your personal information.

1 Scope & Applicability

This Privacy Policy Khela Baji Applies to all users of our website and mobile application. By using our platform, you are considered to have accepted this policy.

Khela Baji An online betting and gaming platform serving users in Bangladesh. We treat your personal information as a responsibility, not a commodity. This policy is built in accordance with international data protection standards.

This policy was last January 2026-was last updated. You will be notified of any changes.

2 What data we collect

Khela Baji The following types of information are collected:

Type of information Example Collection Time
Identification information Name, date of birth, national ID number At the time of registration
Contact Information Phone number, email address At the time of registration
Financial information Payment methods, transaction history During deposit/withdrawal
Device information IP address, browser, operating system During platform use
Usage data Gaming history, betting patterns, login times Automatically during use

3 Why we collect information

Khela Baji Your information is collected for the following reasons:

  • For account creation and management.
  • To process payments and pay out winnings.
  • To verify age and confirm identity.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and resolve issues.
  • To enhance platform services and deliver a personalized experience.
  • To fulfill legal obligations.

We never sell or transfer your data to advertisers or any third-party organizations.

4 How your information is used

Data we collect about you Khela Baji Used for the following purposes:

  • Service delivery: Managing betting, games, payment, and withdrawal services.
  • Personalization: Delivering personalized offers and experiences based on your preferences.
  • Contact: Sending important notices, transaction confirmations, and support messages.
  • Security: Account security and suspicious activity detection.
  • Analytics: To improve platform functionality and quality of service.
  • Legal compliance: To comply with applicable laws and regulations.

5 Data sharing policy

Khela Baji We generally do not share your information with third parties. However, sharing may occur in limited circumstances:

  • Payment processors: Necessary information shared with authorized payment partners to process transactions.
  • Legal authorities: In response to valid orders from courts or government authorities.
  • Verification Services: Approved service provider for KYC and age verification.
  • Fraud prevention: With fraud and illegal activity detection services.

All third parties are required to comply with our privacy standards.

Please note: Khela Baji never sells or transfers your personal data to any organization for marketing or advertising purposes.

6 Cookies & Tracking Technologies

Khela Baji Uses cookies to enhance your experience. Cookies are small text files stored in your browser.

  • Essential cookies: Required for login sessions and security purposes.
  • Functional cookies: To remember your preferences and settings.
  • Analytics cookies: To monitor platform usage and drive improvements.

You can manage cookies through your browser settings; however, disabling essential cookies may cause certain features to stop working properly.

7 Data retention period

Khela Baji How long your data is retained depends on the type of information:

  • Account information: For the duration of account activity and 5 years after closure.
  • Transaction Records: A minimum of 7 years, as required by legal obligations.
  • KYC documents: Up to 5 years after account closure.
  • Usage logs: Automatically deleted after 2 years.
  • Support Conversations: 3 years after resolution.

Data is not retained beyond this period unless required by law.

8 Your data rights

Khela Baji-as a member, you have the following rights over your personal data:

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Right to access your data

You may request to see what data we hold about you.

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Right to Correction

You may request correction of any inaccurate or outdated information.

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Right to Deletion

You may request deletion of your data, provided there are no legal restrictions preventing it.

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Right to restrict processing

You may request that we stop using your data for specific purposes.

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Data portability

You may request a copy of your personal data.

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Right to lodge a complaint

You may file a complaint if there is a breach of data protection.

To exercise these rights, please contact our support team. Requests are typically responded to within 30 days.

9 Children's Privacy

Khela Baji Strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a minor is found to have created an account on our platform — whether discovered internally or reported to us — that account and all associated data will be deleted immediately.

10 Our security measures

Khela Baji Industry-leading security technologies are used to protect your data:

SSL/TLS Encryption256-bit
Two-factor authentication (2FA)Active
Firewall protectionEnterprise-grade
Regular security auditsEvery quarter
Data backup system24/7 Automated

ISO 27001 Certified: Khela Baji complies with ISO 27001, the international standard for information security.

11 Privacy Policy updates

Khela Baji This Privacy Policy may be updated from time to time. For significant changes:

  • A notification will be sent to your registered email address.
  • A pop-up notice may be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

12 Contact

For any privacy-related questions, requests, or complaints, Khela Baji-contact the support team:

  • Live Chat: 24/7 live chat support (log in to the platform to access).
  • Email: [email protected] (response within 48 hours).
  • Support Tickets: Via the Support section in your account.

We respond to data rights requests within 30 business days of receipt.

Our support team speaks Bengali. Feel free to reach out with any issue, anytime.

About privacy FAQs

Absolutely not. khela baji never sells your personal information to advertisers or any third party. Data is shared only in limited cases — such as payment processing or legal obligations — and even then, strict agreements are in place.

Yes, you may request deletion of your data unless we are legally required to retain it. However, financial transaction records must be kept for a specified period as required by applicable law. To submit a deletion request, please contact our support team.

Khela Baji stores your data in world-class, secure data centers. With 256-bit SSL encryption, firewall protection, and regular security audits, your information is kept safe at all times.

Disabling essential cookies may cause issues with login and site security. Turning off optional cookies only limits personalized features — core services will still work normally. You can manage your cookie preferences at any time through your browser settings.

After account closure, we retain financial records for a limited period as required by law (typically 5–7 years). Other data is gradually deleted. If you would like more details, simply contact our support team.
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Secure and Trusted – Join Khela Baji today

Your data is safe with us. Over 5 million members trust Khela Baji.

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